Roads and Transportation Service Area

The City of St. Thomas is responsible for the construction and maintenance of 192 kilometres of roads. 

Through cost effective and environmentally responsible means, the City creates safe and convenient passage for all users, provides an esthetically pleasing environment and ensures the longevity of the City's infrastructure.

Roads and Transportation Service Area provides ongoing maintenance on St. Thomas roads.  Should you have an inquiry or would like to report a deficiency regarding any of the Roads and Transportation Services Area activities listed below, please contact Customer Service at customerservice@stthomas.ca or by telephone at: 519-631-1680 and press "0".  For emergencies during off hours please contact the emergency dispatch at 519-631-1680 ext. 4181.

From 3:30 p.m. to 7:00 a.m. and during weekends or holidays messages can be left on voicemail and a Service Request will be generated.  For emergencies during off hours please contact the emergency dispatch at 519-631-1680 ext. 4181. 

ROAD SERVICE ACTIVITIES

  • Road surface maintenance (including - road inspection, road patrol, asphalt repairs, shoulder maintenance, asphalt patching, bridge surface, street cleaning, litter on road surface, crack sealing capital),
  • Roadside maintenance (including - sidewalk inspection, sidewalk/curb/gutter maintenance, roadside litter, leaf pickup),
  • Safety device maintenance (including - pavement marking, street and traffic control signs, guidepost and guiderail maintenance),
  • Winter maintenance (including - winter patrol, snow plowing, snow removal, sidewalk plowing and bus stop clearing, manual sidewalk, sanding/salting streets, sanding sidewalks, Municipal parking lots, spring cleanup, snow fencing),
  • Fleet maintenance and operation
  • Municipal parking lot maintenance,
  • Special events traffic control
  • Driveway Permits

TRANSPORTATION SERVICE ACTIVITIES

SPECIAL NOTICES AND DIRECT LINKS

  • Active Transportation
  • Intersection Pedestrian Signal brochure,
  • Pedestrian Crossovers
  • NextBus Webpage Link,
  • NextBus service call 226-212-0320 with the stop code for your next available bus,
  • St. Thomas Transit routes, schedules - For general information call Voyageur Transportation at the downtown transit terminal 519-631-0001 from 8:00 a.m. to 5:00 p.m.,
  • St. Thomas Transit Parallel Transit bookings - call Voyageur Transportation at the downtown transit terminal, 519-631-0001 from 6:45 a.m. to 6:45 p.m., M-F and from 8:45 a.m. to 6:45 p.m. SAT.
  • Transit Advertising - call Sambrook Media Corporation 905-910-0044,
  • Potholes and Trip hazards - customerservice@stthomas.ca or by telephone at: 519-631-1680 and press "0"