Animal Services

City Animals Services logo

100 Burwell Road, St. Thomas, Ontario

Holiday Hours

Saturday, December 24, 2016 - CLOSED
Sunday, December 25, 2016 - CLOSED
Monday, December 26, 2016 - CLOSED
Tuesday, December 27, 2016 - 8:00 a.m. - 12:00 p.m.
Wednesday, December 28, 2016 - 8:00 a.m. - 12:00 p.m.
Thursday, December 29, 2016 - 8:00 a.m. - 12:00 p.m.
Friday, December 30, 2016 - 8:00 a.m. - 12:00 p.m.
Saturday, December 31, 2016 - 8:00 a.m. - 12:00 p.m.
Sunday, January 1, 2017 - CLOSED

Emergency call out from 12:00 p.m. to 8:00 a.m. may be made for the pick-up of injured or sick animals by calling 519-631-1680 ext. 4181.

City Animal Services will resume regular operating hours of 8:00 a.m. to 4:30 p.m. beginning on Tuesday, January 3, 2017.

Hours of Service

Hours of Service
Day of the Week Hours
Monday - Saturday 8:00 a.m. to 4:30 p.m.
Sunday & Holidays 8:00 a.m. to 3:00 p.m.

The City Animal Services Centre accepts cash, Visa, Mastercard and Debit for all transactions.

Service Summary

The St. Thomas - City Animal Services Centre, as their primary role, provides for the registering, licensing, restricting and prohibiting the running at large of Dogs, Cats and Animals within the City of St. Thomas under Animal Control Bylaw #71-2011.

In addition to the above primary role, The St. Thomas - City Animal Services Centre partners with the Town of Aylmer, the Municipality of Central Elgin, the Township of Malahide and the Township of Southwold for the impoundment and welfare of dogs.

Additional agreements with the Municipality of Central Elgin and the Town of Aylmer provide Dogs at Large services during all time periods on an "on call" basis.

Additional Linked Information

2016 Dog and Cat Tags

Spay and Neuter Program


Stray Dogs and Cats

Lost and Adoptable Dogs and Cats

Animal Bites

Neglected or Abused Animals

Barking Dogs

Dead Animal Pickup on City Right of Way

Animal Rescue Resources

Wildlife Information

Community Cat Program

Volunteer Program

Surrendering Your Pet